8/2016 – Present              Benevis, LLC, Marietta, GA

                                                A/R Posting Lead

·         Assign work, coordination in office shift rotations to the team and disbursing overtime as necessary

·         Process insurance payments made with credit card for posting

·         Responsible for Quality Audits

·         Responsible for ensuring that all reporting is preformed accurately and timely

·         Responsible for answering specific inquiries from field offices and interoffice department within Revenue Cycle

·         Assist with the recruiting, hiring, and training of new Medicaid and Commercial Poster regulations and company standards

·         Responsible for upholding the team to the highest standards of integrity, diversity, and respect by adhering to all government

 

4/2010 – 8/2016                Benevis, LLC, Marietta, GA

                                                Commercial Insurance Poster

·         Posted payments from the insurance companies and patients

·         Ability to read and understand EOBs to accurately post payments

·         Scan EOB’s and correspondence into patient accounts

·         Perform debit/credit adjustments, payment application reversals and corrections as needed

·         Responsible for submission of missing information through EOB request due to verifications or billing omissions

·         Ensure that all claims are submitted to secondary payer with necessary attachments when applicable

·         Ensure that all account balances are correct prior to patient statement release

·         Posted daily goal of $15,000

 

12/2009 – 4/2010              Benevis, LLC, Marietta, GA

                                                Billing Specialist

·         Verified all information in the patient chart is accurate before submitting to insurance payer

·         Follow up on unsigned chart

·         Verified patient insurance limitation and guidelines before processing

·         Ensure all procedures have the required information for processing

 

7/2009 – 12/2009              Benevis, LLC, Marietta, GA

                                           Commercial Verification Specialist

·         Verified commercial insurance coverage

·         Responsible for updating subscriber information and current insurance plan information for Boomerang patients

·         Responsible answering specific inquiries from the field offices

·         Responsible for following up escalated communications according to protocols

 

  6/2005 – 7/2009            Kool Smiles Dentistry, Forest Park, GA

                                                          Dental Assistant

·         Guide parents and patients through Kool Smiles process before treatment

·         Prepare patient for examination and treatment

·         Document patient information, treatment plans, and procedures in patient chart

·         Sterilize and disinfect instruments and equipment

·         Educate patients on oral hygiene instruction and provide postoperative instructions.